Effective Date: January 2025

Primary Care of Southern Texas (“we,” “our,” or “us”) operates www.stxprimarycare.com and is committed to protecting your privacy and safeguarding your personal and health-related information.

1. Information We Collect

We may collect the following information:

• Personal Information: Name, phone number, email address
• Health Information: Information submitted through forms (appointment requests, inquiries)
• Technical Data: IP address, browser type, device, pages visited

We only collect personal data when voluntarily provided.

2. Use of Information

We use your information to:

• Schedule appointments and respond to inquiries
• Provide healthcare-related services
• Improve website functionality and user experience
• Communicate regarding services, reminders, or updates

3. HIPAA Compliance & Protected Health Information (PHI)

As a healthcare provider, we comply with the Health Insurance Portability and Accountability Act (HIPAA).

• Any Protected Health Information (PHI) you provide is handled securely
• We implement administrative, physical, and technical safeguards
• PHI is only accessed by authorized personnel

⚠️ Important: Submitting information through website forms may not be fully secure. Avoid sharing highly sensitive medical details online.

4. Sharing of Information

We do NOT sell, rent, or trade your personal information.

We may share data only:

• With trusted service providers (e.g., hosting, analytics)
• When required by law or legal process
• To protect patient safety and rights

5. Cookies & Tracking

We may use cookies and tools like:

• Google Analytics
• Meta Pixel (for advertising)

These tools help us:

• Understand website usage
• Improve marketing performance

You can disable cookies in your browser settings.

6. Your Rights

You have the right to:

• Request access to your data
• Request correction or deletion
• Opt out of marketing communications

7. Data Security

We implement industry-standard safeguards, but no system is 100% secure.

8. Third-Party Links

Our website may contain links to external sites. We are not responsible for their privacy practices.

9. Changes to Policy

We may update this policy at any time. Updates will be posted on this page.

10. Contact Us

Primary Care of Southern Texas
Cypress Medical Plaza, 27160 US-290 Suite #207, Cypress, TX 77433
📧 backoffice@stxprimarycare.com
📞 (713) 673-8774